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FAQ

# shipping information

Q1 : How do i make purchase ?

After you found a product you like choose sizing and add to cart. You can change the quantity in your cart. You pay safely with credit or debit card through Klarna.

Q2 : Can i choose my currency i pay in ?

Orders are paid in Euro (€), if you are using a different currency that will be transfered to Euros.

Q3 : I forgot my password.What should i do ?

At “My Account” you can request a new password.

# payment information

Q4 : How long does delivery take , and what are the charges ?

We ship worldwide, in your cart you can calculate estimated delivery time and fee.

Q5 : How can i track my order ?

You will receive a tracking number through email once your order has been shipped. Can take up to 2 working days. 

Q6 : How do i buy a gift card ?

At this time this feature is not available.

# orders and returns

Q7 : Can i change or emend my order once it has been placed ?

If you would like to change anything in your order please reach out to us as soon as possible before shipping has been made.

Q8 : What is the return notice period ?

You can return your purchased products after 14 days if they still are sealed and in the same condition as receieved.

Q9 : Can i shop to multiple addresses ?

To ship to multiple addresses you’ll need to make multiple orders.